Privacy Policy

Last updated: May 14, 2026

1. Introduction

Base-2-Cert ("we", "us", "our") respects your privacy. This Privacy Policy explains what data we collect, how we use it, and the choices you have.

2. Information We Collect

Account data: name, email, password hash, and profile preferences you provide during signup and onboarding.
Usage data: learning path progress, prep attempts, job applications, and other activity within the product.
Payment data: processed by our payment provider; we store only subscription status and identifiers, never card numbers.
Technical data: IP address, browser, device info, and basic analytics.

3. How We Use Your Information

To deliver and personalize the service.
To authenticate you and secure your account.
To process payments and manage subscriptions.
To send transactional emails (verification, receipts).
To improve product features and fix bugs.

4. Sharing

We do not sell your personal information. We share data only with service providers (hosting, payments, email, analytics) under contract, or when legally required.

5. Data Retention

We retain your data while your account is active. You may request deletion at any time by contacting support; some records may be retained for legal or accounting purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data. Contact us to exercise these rights.

7. Security

We use industry-standard safeguards including encryption in transit, hashed passwords, and row-level access controls. No method of transmission is 100% secure.

8. Children's Privacy

Base-2-Cert is not intended for users under 16. We do not knowingly collect data from children.

9. Changes

We may update this policy from time to time. Material changes will be communicated via email or in-product notice.

10. Contact

Questions? Email privacy@base-2-cert.com.